[ SUPPORT ] --> [ FAQ ]

1.How to Order:
1). We have Excel files online for you to download, you can make the qty and send it via mail to us.
2). Collect the Item Code/Name, send to our mail box with your order qty.
3). We will send the Quotation sheet with Your order for you to confirm.

2.Mini Order:
1). Scooter, ATV, Street Bike: 1*20FCL container, mixed order is accepted(2 kinds).
2). Spare Parts: US$4,000.00, we also accept small order with US$100.00/shipment extra-handling charge.
3). Sample Term: Sample order is available with confirmation from us.

3.Price terms:
We offer FOB, CFR and CIF price terms.

4.Payment terms:
1). T/T:50% deposit pay in advance, then balance against the copy of the B/L.
2). If the order less than US$50,000.00, payment should be 100% in advance.

5. Postage of samples:
Buyer bear the postage of DHL, UPS, Fedex, EMS etc or shipping freight. But buyer also can supply a account No. of DHL / UPS / Fedex / EMS to bear the freight collect.

6.Leading time
1). usually within 10 working days for samples after the receipt of full amount.
2). usually within 20 working days for bulk order after the receipt of deposit.
But the exact time of delivery must depend on the actual produce condition of idiographic product at that time.

7.Transportation
If FOB, we can help you to arrange the relative shipping matters, also you can specify shipping agent.
CIF, CNF. etc.
Airline cargo tracking: Tracking

8.Quantity for Container
20" container, can load about 28 CBM.
40" container, can load about 58 CBM.
40 HQ container, can load about 68 CBM.

9.Warranty(ATV, Scooter, Street Bike):
1). Spares parts: 2% of the easily damaged parts or Equal to 0.8% of the total amount for free.
2). We supply strong and attractive warranty for our products. we supply 12 months or 10,000KM warranty for main parts like engine and frame under normal use as per USER MANUAL;

P.S.
All conditions above mentioned, which just for customer reference, the actual situation, welcome customers negotiate with us if special situation with any questions.